Terms and Conditions of Use

"Platform" refers to the e-Chantier web application for construction management, including all associated features, modules and services.

"Operator" is the company that operates and provides the Platform, identified as follows:

• Legal name: MAREA INCARCARE S.R.L.
• CUI (tax ID): 51341894
• Trade Register No.: J2025012744001
• Registered office: Bucharest, Romania
• Contact: [email protected]

"User" is any natural or legal person who accesses and uses the Platform through an authorised account.

"Client Company" is the legal entity that registered the company account on the Platform.

The Platform provides SaaS (Software as a Service) for managing construction activities, including but not limited to: site management, attendance, payroll, materials, documents, financial reporting and internal communication.

• Access to the Platform requires an account approved by the Operator.
• The User warrants that information provided at registration is accurate and up to date.
• The User is responsible for keeping access credentials (username/password) confidential.
• Any activity under the User's account is their sole responsibility.
• The Operator reserves the right to suspend or deactivate accounts that breach these terms.

The User has the right to:

• Use Platform features according to their assigned role and permissions.
• Request technical support for issues encountered.
• Request export or deletion of their personal data under GDPR legislation.

The User undertakes to:

• Not use the Platform for illegal or unauthorised purposes.
• Not attempt to access data or features not assigned to them.
• Not copy, distribute or decompile the Platform source code.
• Enter accurate and complete data regarding employees, expenses and activities.
• Comply with labour and data protection law when using information from the Platform.
• Not share access credentials with unauthorised persons.

All intellectual property rights in the Platform (source code, design, algorithms, databases, documentation) belong exclusively to the Operator.

The User receives a limited, non-exclusive, non-transferable licence to use the Platform for the duration of the contract.

Data entered by the User in the Platform remains the property of the User/Client Company.

• The Operator makes reasonable efforts to keep the Platform operational 24/7 but does not guarantee 100% availability.
• Planned maintenance outages will be announced in advance when possible.
• The Operator is not liable for unavailability caused by force majeure, cyberattacks or infrastructure provider issues.

• The Platform is provided "as is". The Operator does not guarantee it will meet all of the User's specific needs.
• The Operator is not responsible for business decisions made based on Platform data.
• The Operator's total liability is limited to the subscription fees paid in the last 12 months.
• The Operator is not liable for indirect losses, loss of profit, or data loss caused by User negligence or data entry errors.
• The User is solely responsible for the accuracy of payroll, financial and attendance data entered in the Platform.

• Access to the Platform may require payment of a subscription according to the chosen plan.
• Non-payment on time may lead to suspension of access.
• Prices may be changed with at least 30 days' prior notice.
• Service delivery, activation timeframes and refunds are governed by our Service Delivery and Refund Policy published on the website.

• The User may request account deactivation at any time.
• The Operator may suspend or close the account in case of breach of terms.
• Upon termination, data will be retained according to the retention policy (see GDPR section), then deleted.

The Operator reserves the right to amend these terms. Significant changes will be notified through the Platform and may require re-acceptance.

Continued use of the Platform after notification constitutes acceptance of the new terms.

This agreement is governed by the laws of Romania.

Any dispute will be resolved amicably. If impossible, jurisdiction lies with the courts of Bucharest, Romania.

Neither party is liable for failure to perform obligations in cases of force majeure (natural disasters, pandemics, armed conflicts, government restrictions, widespread power outages, national-level cyberattacks).

The Platform automatically records, for account security, fraud prevention, technical support and service improvement:

• IP address at registration, at logins and during use;
• pages and modules accessed within the application;
• date and time of events (including login);
• browser user-agent and session identifier;
• preferences configured during onboarding (tax country, plan, hosting).

This information is accessible to authorised e-Chantier staff (platform administration) strictly for account administration, support and security. It is not sold to third parties. Further details in the GDPR Policy (section 15).